TMS offers one method of delivery of Goods to you, which is via courier.
Please note that some items may carry additional delivery fees, which we will include in the delivery cost upon checkout.
Where TMS accepts your order, we will deliver the Goods to you as soon as reasonably possible but not later than 30 (thirty) days of receipt of your payment (“Delivery Period”). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, TMS will reimburse you for the purchase price.
All orders will require a signature on delivery. We are unable to deliver to PO Boxes or concierge desks. If someone else at your delivery address has signed for your delivery, we will not be held responsible should you then advise that you have not received the item.
Depending on your delivery address, the cost of delivery will be quoted to you at the time that you place your order.
It is your responsibility to supply full and accurate delivery instructions and a contact number. Additional charges may be levied if an item is returned due to insufficient or accurate delivery details.
If an order is returned to us due to the postal or courier service not being able to complete the delivery for any reason, you will be responsible for the repeat delivery costs (and increase to the extent that delivery is requested to a different address which affects our delivery costs).